Platform
One record model. One governed process.
Four capability areas sit on a single record model, so the process, the analysis and the answers all read from the same source.
Capability areas
BOS CRM
Accounts, contacts, leads, opportunities and activities, with the relationships between them.
PROCESSAutomation & process control
Process definitions, automation rules, approvals and exceptions.
ANALYSISAnalytics & reporting
One declared analysis per subject, consumed by reports, dashboards and exports.
INTELLIGENCEBOS Intelligence
Plain-language questions resolved into a scoped analysis with its evidence.
How it fits together
The record is the single source every layer reads.
Conceptual diagram · not a screenshot of the application
Scope
Stated honestly
BOS CRM and its analytics are the customer-ready product area. BOS Intelligence is presented only to the extent its behaviour is evidenced.
Other domains exist in the platform's architecture and are in development. They are not offered for sale, they are not demonstrated as available, and they are not listed on this site.